World Vision Malaysia Privacy Policy
This policy sets out how World Vision Malaysia (WVM) will handle personal information in accordance with the Data Protection Act 2010 and Payment Card Industry Data Security Standard in light of who we are and who we aspire to be as an organisation.
Respecting your privacy is part of our core value ‘We value people’; in particular, our commitment to “act in ways that respect the dignity, uniqueness and intrinsic worth of every person”.
Privacy Practices
Personal information gathered by our organisation is kept in confidence. Our personnel are authorised to access personal information based only on their need to deal with it for the reason(s) for which it was obtained. Safeguards are in place to ensure that personal information is not disclosed or shared more widely than is necessary to achieve the purpose for which it was gathered. We contractually require any person or organisation providing services to WVM to comply with privacy legislation. We also take measures to ensure that the integrity of personal information is maintained and retained only as long as it is required.
We collect, use and disclose personal information only for purposes that a reasonable person would consider appropriate in light of the circumstances. We do not rent or sell personal information to any other organisation.
How Do We Use Your Personal Information?
WVM collects personal information in order to service your account, understand your giving preferences and provide you with relevant communications and marketing materials.
We might use your information for the following purposes:
Keeping Your Information Safe
Our website uses secure response forms when we ask for your personal and payment card details and we work hard to keep your information secure by having safe systems in place. We commit to de-identifying or destroying your information where we no longer need to keep it.
We will take all reasonable steps to keep your information safe (whether electronically or in hard copies) and to keep it up to date. This includes complying with the Payment Card Industry Data Security Standard, which covers security of payment card information. Our employees and service providers use password protocols when accessing sensitive information and are expected to keep personal and payment card information confidential and secure.
Access to Your Personal Information
You can see and update key information by logging in to My World Vision Portal and you can access all your information by contacting us.
If at any time you want to know what personal information we hold about you, please address your request to our Donor Care Officers. If you wish to have your personal information deleted, we will take reasonable steps to delete it unless we need to keep it for legal, auditing or internal risk management reasons.
If we use personal information in ways other than as stated in this policy, we will ensure we comply with the requirements of Privacy law